Question 1

How do I book an appointment?

Accepted Answer

You can book by clicking the "Book Now" button and contacting us via WhatsApp, or call us directly at +60 19-209 1132.

Question 2

What should I wear during the treatment?

Accepted Answer

We provide disposable undergarments and towels. You may wear comfortable clothing and bring your own if you prefer. Our private rooms ensure complete privacy.

Question 3

Is the spa exclusively for Muslimah?

Accepted Answer

Yes, Uurut Spa Muslimah is exclusively for Muslim women, with all-female staff to ensure a comfortable and private environment.

Question 4

What payment methods do you accept?

Accepted Answer

We accept cash, credit/debit cards, and online banking transfers. Payment is due after your treatment.

Question 5

Do you use halal products?

Accepted Answer

Yes, all our products are halal-certified and made from natural ingredients. We take pride in maintaining the highest standards of halal compliance.

Question 6

Is there parking available?

Accepted Answer

Yes, we have dedicated parking spaces for our clients. Please ask our staff for parking validation.

Question 7

Can I bring my children?

Accepted Answer

For safety and to maintain a peaceful environment, we recommend arranging childcare. However, please contact us to discuss special circumstances.

Question 8

What is your cancellation policy?

Accepted Answer

Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Late cancellations may incur a fee.

Frequently Asked Questions